![]() ![]() Internet Proficiency (HTML, FrontPage), Windows 98, XP, and Windows VistaīS in Professional Studies, Information Technology Currently Pursing.Proficient in Active Directory and all Microsoft Office applications.Adept at analyzing and resolving malfunctions, utilizing outstanding communication and technical skills to ensure optimal computer performance and minimization of downtime.Outstanding experience includes 4 years as systems technical support technician.Excellent analytical and communication skills to help provide exceptional customer service.A team player and works well with others within and outside the department.analytical, and dedicated IT professional with diverse background
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